Terms of Service
Last updated: April 10, 2026
1. Agreement to Terms
By accessing or using PitchVault ("Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by 3P Ventures, a company incorporated in Washington, USA ("we", "us", "our"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users, including founders, investors, accelerator members, and any other individuals who access the Service.
2. Description of Service
PitchVault is an AI-powered pitch deck analysis platform that provides rubric-based scoring, multi-dimensional feedback (VaultScore™, VaultRisk™, VaultMoat™, VaultOps™), slide-level feedback, ranked action plans, and investor-readiness benchmarks for startup pitch decks. The Service also includes: a curated investor network where approved investors can discover and request introductions to founders; an optional public leaderboard ranking founders by score; shareable report links that founders may distribute to investors; automated email notifications regarding scoring activity and investor engagement; founder company pages and investor profiles; and PDF export of analysis reports. The Service is intended for informational purposes only and does not constitute financial, legal, or investment advice.
3. Accounts
You must create an account to access the Service. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate and complete information when registering. You must be at least 18 years old to use the Service. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Plans, Payments, and Credits
PitchVault offers the following access options: (a) preview tools, including the free pitch deck scorer, which may be rate limited and do not include the full investor-grade report; (b) Founder Pro — a one-time purchase that unlocks full access to scoring modules, slide-by-slide feedback, investor network visibility controls, and company page features for the covered analysis; (c) Credits — one-time purchased analysis credits that grant Pro-equivalent access for the analyses they cover; (d) Investor and Accelerator / Cohort access — recurring or granted access subject to the applicable checkout, grant, or organisation agreement. All payments are processed through Stripe. By providing payment information, you authorise us to charge your selected payment method. One-time purchases are non-recurring. Recurring investor or organisation subscriptions renew automatically until cancelled. Credit purchases are non-refundable once credits have been consumed.
5. Cancellation
Founder Pro is a one-time purchase and does not create a monthly subscription to cancel. If you have a recurring investor or organisation subscription, you may cancel it through your account dashboard or by contacting support@pitchvault.ai. Cancellation takes effect at the end of the current paid period. Unused purchased credits remain available in your account until consumed or your account is deleted.
6. Refund Policy
If a Founder Pro report does not deliver value, contact support@pitchvault.ai within 7 days of purchase for review. One-time credit purchases are non-refundable once any credit has been applied to an analysis. Recurring investor or organisation subscription refunds are reviewed case by case. We reserve the right to issue refunds at our discretion in exceptional circumstances.
7. Intellectual Property
The Service, including its design, source code, scoring rubric methodology, and brand assets (VaultScore™, VaultRisk™, VaultMoat™, VaultOps™), is owned by 3P Ventures and protected by applicable intellectual property laws. You retain full ownership of all pitch deck content and materials you submit to the Service. By submitting content, you grant us a limited, non-exclusive licence to process that content solely to provide the Service to you. We do not use your pitch deck content to train AI models, and we do not claim any ownership over your materials.
8. Pitch Deck Confidentiality
We treat all submitted pitch deck content as strictly confidential. We do not sell, share, or disclose your pitch deck content to any third party except: (a) Anthropic (our AI processing provider), solely to generate your analysis — Anthropic's data handling is governed by their own privacy and API terms; (b) Supabase, which provides our database and file storage infrastructure. Your original deck files and extracted slide images are stored in private, access-controlled storage buckets and are not publicly accessible unless you explicitly enable a share link.
9. Share Links and Report Visibility
You may generate a shareable link to your analysis report. When a share link is enabled, any person with the link can view your report. You are solely responsible for deciding who to share your report link with. Legacy unpaid-tier analysis links may expire after 30 days. Paid and credit-based reports remain accessible via share link indefinitely while your account is active. You may disable a share link at any time through your dashboard, after which the report will no longer be accessible to others. We are not responsible for any consequences arising from sharing your report with third parties.
10. Investor Network
The investor network feature allows approved investors to browse a curated leaderboard of founder analyses and request introductions. Participation by founders is opt-in. If you opt in to leaderboard visibility, your VaultScore™ and other scores, funding stage, and company name (or "Anonymous") will be visible to approved investors. Investors who wish to access the network must apply and be manually approved by us. We do not guarantee that any investor will view your profile or request an introduction. Introduction requests are routed through the platform; responding is entirely at your discretion. We are not a broker-dealer and do not facilitate or advise on investment transactions.
11. Investor Contact Opt-In
As a founder, you may separately opt in to allow approved investors to contact you regarding your analysis even when a public share link is not enabled. By enabling this opt-in, you consent to investors viewing a contact request form associated with your report. Disabling this opt-in at any time removes investor contact access going forward. As an investor, submitting a contact request constitutes agreement that the request is genuine, professional, and aligned with your stated investment mandate.
12. Company Pages and Profiles
The Service may allow founders to create a company page and investors to create an investor profile. Content you publish on a company page or investor profile is your responsibility. You must not include false, misleading, defamatory, or unlawful information. We reserve the right to remove any profile content that violates these Terms or that we determine, in our sole discretion, is inappropriate.
13. Public Pipeline Showcase
PitchVault features a curated selection of founder companies on public-facing pages of the Service (including the homepage and deal-flow showcase pages) to demonstrate the quality and activity of the platform's deal pipeline. Effective April 28, 2026, the Public Pipeline Showcase operates on a default-on basis for qualifying decks: any analysis with a VaultScore™ of 65 or higher automatically enables the “Feature me publicly” toggle on your account. By scoring above this quality bar and continuing to use the Service, you grant PitchVault a limited, non-exclusive, royalty-free licence to display the following information publicly: (a) your company name; (b) a one-line description of what your company does (auto-generated from your analysis and editable by you); (c) your target raise amount; and (d) your sector and stage. No pitch deck content, slides, AI analysis outputs (VaultScore™, VaultRisk™, VaultMoat™, VaultOps™), or contact information will be displayed without separate, explicit consent. You may opt out at any time by disabling the “Feature me on public pipeline” toggle in your account settings (Settings → Visibility); your company information will be removed from public display within 48 hours and PitchVault will not re-enable the toggle for you under any circumstances after an explicit opt-out, even if you submit subsequent qualifying analyses. Founders who explicitly opted out under the prior opt-in policy (in effect April 10–27, 2026) remain opted out by default. Decks scoring below the 65 threshold are never featured. PitchVault reserves the right to decline to feature or to remove any company from the Public Pipeline Showcase at its sole discretion, including for quality, accuracy, or appropriateness. Featuring on the Public Pipeline Showcase does not constitute an endorsement, investment recommendation, or solicitation by PitchVault.
14. Email Communications
By creating an account, you consent to receive transactional emails related to your account (e.g., analysis completion, score changes, investor intro requests, billing receipts). We may also send you product update or engagement emails. You may opt out of non-transactional emails at any time by clicking the unsubscribe link in any such email or by contacting support@pitchvault.ai. You cannot opt out of transactional emails required to operate your account while it remains active.
15. Accelerator and Cohort Access
If you access the Service through an accelerator or cohort organisation, your use is also subject to any additional terms agreed between that organisation and 3P Ventures. The organisation may have visibility into aggregate or individual scoring data for its cohort members as part of the agreed arrangement. Contact your accelerator administrator for details.
16. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. AI-generated analysis is based solely on the content you provide and the methodology applied at that time. Analysis outputs may not be accurate, complete, or applicable to your specific situation. PitchVault analysis does not guarantee fundraising success, investor interest, or any particular outcome. We make no warranties regarding the accuracy, reliability, or fitness for a particular purpose of any analysis output.
17. Limitation of Liability
To the maximum extent permitted by applicable law, 3P Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. Our total aggregate liability to you for all claims arising from your use of the Service shall not exceed the greater of: (a) the total amount you paid to us in the 12 months preceding the claim; or (b) USD $100.
18. Prohibited Uses
You may not use the Service to: submit content that is illegal, fraudulent, defamatory, or infringes on third-party rights; impersonate any person or entity or misrepresent your affiliation; attempt to reverse engineer, scrape, or systematically extract data from the Service; resell, sublicence, or redistribute analysis outputs as a standalone product or service without our written permission; use automated tools to create accounts or generate analyses in bulk; circumvent rate limits or access controls; or engage in any activity that disrupts the integrity or performance of the Service.
19. Governing Law
These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Washington State, and you consent to personal jurisdiction in those courts.
20. Changes to Terms
We may update these Terms at any time. We will notify users of material changes via email or a prominent notice on the Service at least 14 days before the changes take effect, where practicable. Continued use of the Service after the effective date of updated Terms constitutes your acceptance of those changes.
21. Contact
For questions about these Terms, contact us at: support@pitchvault.ai — 3P Ventures, Washington, USA.
