Terms of Service
Last updated: February 24, 2026
1. Agreement to Terms
By accessing or using PitchVault ("Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by 3P Ventures, a company incorporated in Washington, USA ("we", "us", "our"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
PitchVault is an AI-powered pitch deck analysis platform that provides rubric-based scoring, feedback, and recommendations for startup pitch decks. The Service is intended for informational purposes only and does not constitute financial, legal, or investment advice.
3. Accounts
You must create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when creating your account. You must be at least 18 years old to use the Service.
4. Payments and Billing
PitchVault offers paid plans including single report purchases and recurring subscriptions. All payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method for the selected plan. Subscription plans are billed monthly and renew automatically until cancelled. Single report purchases are non-refundable once the analysis has been generated. We offer a 14-day money-back guarantee on Pro monthly subscriptions for first-time subscribers.
5. Cancellation
You may cancel your subscription at any time through your account dashboard or by contacting us at support@pitchvault.ai. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period for which you have paid.
6. Refund Policy
Pro plan subscribers may request a full refund within 14 days of their first subscription payment by contacting support@pitchvault.ai. Single report purchases are non-refundable once the analysis report has been delivered. We reserve the right to issue refunds at our discretion in exceptional circumstances.
7. Intellectual Property
The Service, including its design, code, content, and rubric methodology, is owned by 3P Ventures and protected by intellectual property laws. You retain ownership of all pitch deck content you submit. By submitting content, you grant us a limited license to process that content solely to provide the Service. We do not use your pitch deck content to train AI models or share it with third parties.
8. Confidentiality
We treat all submitted pitch deck content as confidential. We do not share, sell, or disclose your pitch deck content to any third party except as required to operate the Service (e.g., sending content to our AI processing provider, Anthropic, solely for analysis). Anthropic's data handling is governed by their own privacy policy.
9. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind. AI-generated analysis is based on the content you provide and may not be accurate, complete, or suitable for your specific situation. PitchVault analysis does not guarantee fundraising success or investor interest. We make no warranties regarding the accuracy, reliability, or fitness for purpose of any analysis output.
10. Limitation of Liability
To the maximum extent permitted by law, 3P Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claims arising from use of the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.
11. Prohibited Uses
You may not use the Service to submit content that is illegal, fraudulent, or infringes on third-party rights. You may not attempt to reverse engineer, scrape, or systematically extract data from the Service. You may not resell or redistribute analysis outputs as your own product or service without written permission.
12. Governing Law
These Terms are governed by the laws of the State of Washington, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Washington State.
13. Changes to Terms
We may update these Terms at any time. We will notify users of material changes via email or a notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.
14. Contact
For questions about these Terms, contact us at: support@pitchvault.ai