Frequently Asked Questions
Everything you need to know about PitchVault.
How does PitchVault score my deck?
PitchVault uses a rubric-based scoring system calibrated to your selected funding stage (Pre-seed, Seed, Series A, Series B+). Each stage has different weighted criteria — for example, team and problem weigh more at Pre-seed, while traction and unit economics dominate at Series A. Your deck is scored across 8 sections, each weighted by what investors at your stage actually prioritize.
Is my pitch deck kept confidential?
Yes. Your pitch deck content is treated as strictly confidential. We do not share, sell, or disclose your content to any third party. The only exception is Anthropic, our AI provider, which processes your content solely to generate your analysis — they do not use your content to train their models under our API agreement. You can request deletion of your data at any time by emailing support@pitchvault.ai.
What is the difference between Free, Single Report, and Pro?
Free gives you 1 analysis total with a limited output — your fundability score, verdict, and 3 top actions only. Single Report ($59 one-time) gives you one full analysis including section-by-section breakdown, red flags, strengths, and all 5 top actions. Pro ($99/month) gives you unlimited full analyses, permanent shareable links, and full history. Single Report is ideal if you have one deck to validate. Pro is for founders iterating regularly.
How does the Single Report credit work?
When you purchase a Single Report, one analysis credit is added to your account. The next analysis you run will use that credit and deliver a full report. Credits do not expire. If you run your free analysis first and then purchase a Single Report, your next analysis will automatically use the credit and unlock the full output.
Can I cancel my Pro subscription anytime?
Yes. You can cancel your Pro subscription at any time from your account dashboard. Cancellation takes effect at the end of your current billing period — you keep full access until then. We also offer a 14-day money-back guarantee for first-time Pro subscribers. Contact support@pitchvault.ai to request a refund within 14 days of your first payment.
What file formats are supported?
PitchVault currently supports PDF and plain text (.txt) file uploads, as well as direct text paste. For PowerPoint (.pptx) files, export your deck as a PDF first — File → Export → PDF in PowerPoint or Keynote. This ensures the best text extraction quality for accurate scoring.
How accurate is the AI analysis?
PitchVault uses a structured rubric grounded in how investors actually evaluate decks at each stage — it is not a generic AI summary. That said, analysis quality depends on the content you provide. Decks with detailed slide content, specific metrics, and labelled slides get more precise feedback. Sparse decks (under 150 words) will trigger a low confidence warning. The analysis is a decision-support tool, not a guarantee of investor interest.
What is a stage mismatch warning?
A stage mismatch warning means the AI detected that your deck's actual content — traction, revenue, team maturity, product stage — does not match the funding stage you selected. For example, if you selected Series A but your deck shows no revenue and no paying customers, the AI will flag this loudly. Investors evaluate decks against stage-specific benchmarks, so a mismatch is one of the most common reasons decks get passed on.
Who is PitchVault for?
PitchVault is built for early-stage founders preparing to raise from angel investors or venture capital. It is most useful before your first investor outreach, after a round of deck revisions, or when you want an objective outside view before a high-stakes meeting. It is not a replacement for feedback from actual investors, advisors, or domain experts — it is a fast, structured starting point.
How do I get a refund?
Pro subscribers can request a full refund within 14 days of their first payment by emailing support@pitchvault.ai. Single Report purchases are non-refundable once the analysis has been delivered, as the AI processing cost is incurred at that point. In exceptional circumstances we may issue refunds at our discretion — reach out and we will do our best to help.
Still have questions?
Email us at support@pitchvault.ai →